START HERE: Private Investigator Answers Your Questions

Thank you for reaching out to Steve Garrett, private investigator. No doubt you have a few questions, like: How does it work? What does it cost? Is it completely confidential? And, I'm sure there are a few more questions you could consider. Here are the answers...


I am glad you asked how I might help you. It all depends upon who you are and what type of help you need. If its about cooking a mean meatloaf, I'm afraid you're in the wrong place. But, if you need help in placing someone under surveillance, investigating a persons background or tracing hidden assets (to name a few) then you are in the right place.

I, as well as my associates, are private investigators we work on a plethora of matters that bring clarity to personal issues, legal matters and business decisions.

We take on cases of fraud, abuse, neglect, dishonesty, fact finding and more. We help you on private and business matters when law enforcement can't or won't help you, due to a variety of reasons.


We work where our clients need us. Were based in the Napa Valley with a meeting office in Vallejo, which is centrally located to a lot of our San Francisco Bay Area work. But, we are not limited to San Francisco as we are California licensed private investigators and therefore have jurisdiction to provide our services all over California with reciprocity in other states.

In addition, we work for clients from everywhere, including foreign countries.

Our primary geographical service locations are: Napa County, Sonoma County, Marin County, Solano County, Contra Costa County, Alameda County, San Francisco County and Los Angeles County.

Get Peace of Mind, Take The Next Step.


I am one of the only private investigators around who offers transparent pricing, right here on Other detectives don't share their prices because they may be afraid of their competition undercutting them. Still, others may charge different rates to different clients.

These are my base rates. Your case may require more, but this is a good starting point:

I charge $125 an hour, which is our basic rate. Some cases are more and some may be less, but I won't know until we sit down and work out a strategy.

You're Going To Feel Better Knowing The Facts, Contact Us Now.

You pay us a retainer to get started and I offer a really nice discount on 20 hours of retained services.

Everything is included in a legal Client Retainer Agreement upon deposit.


That all depends on our strategy and calendar. We never take on more than 3 clients at a time. That way, you are assured that your case is worked with all the veracity and dedication it deserves.

We can usually start pretty quickly as my case load ends and another begins. Generally speaking, at the most, you will have a week to wait for us to get started. But hey, you know what they say happens for those who wait.

Understand it all. Get a free consultation.


We never have and never will have divulge our clients information. Only our clients have the power to divulge anything about their private interactions with us.

It's the law.

We are completely discreet in every aspect of our business. Where we meet, how we dress, even our office looks like another type of business...clever, yeah?

We encrypt the heck out of everything. For confidential chats, texts calls and videos we use end to end encryption application called Signal by Open Whisper Systems. For our file protection everything is in the SpiderOak One cloud, fully encrypted without any papers laying around for longer than the time it takes to upload them, then destroy them. Our private email addresses use the ProtonMail deep encryption technology that include 3 barriers of protection before we can access our email.


We can't break the law. That means, there are certain things off limits. But there are usually legal workarounds that get us the same results.

We can't:

  • Record phone calls

  • Place spyware on mobile devices or computers (in some cases we can, lets talk about that when you call).

  • Collect medical records

  • Get into peoples bank accounts

  • Pretend we are law enforcement

  • Hack any account

  • Run a credit check (without permission)

  • GPS track any car (again, there are some cases we can, we can talk it over)

  • Stop a speeding bullet

  • Leap tall buildings in a single bound

  • And a few more I can't think of at the moment

Please call us on (707) 204-0830 as soon as possible. We can help. You just have to take the first step.

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